Privacy Policy

At Rahue House, we are committed to upholding the confidentiality, security, and integrity of the personal information entrusted to us by our esteemed international guests and website visitors. This Privacy Policy details our transparent standards regarding data collection, processing, storage, and rights.

1. Information We Collect

To prepare customized sporting itineraries, arrange private airport transfers from Chapelco (CPC) or Bariloche (BRC), and provide bespoke lodge hospitality, we collect specific details through direct inquiries:

• Contact Details: Full legal name, email address, telephone/WhatsApp contact numbers, and country of residence.
• Itinerary Preferences: Target travel dates, guest party size, sporting focus (fly fishing, red stag hunting, or private buyout), and guide preferences.
• Custom Hospitality Information: Dietary restrictions, wader and boot sizing, firearm documentation requirements, and flight connections.

2. Purpose and Legal Basis for Data Processing

We process personal information strictly to fulfill hospitality requests and legal compliance:

• To prepare and transmit comprehensive customized rate proposals within 24 hours of inquiry.
• To process bookings, coordinate private ground transfers, and secure provincial fishing and hunting permits in Neuquén.
• To personalize dining menus and accommodate specific dietary preferences during your stay.
• To maintain high website performance, ensure cybersecurity, and comply with tax and hospitality laws.

3. Data Retention and Safeguards

We apply robust SSL/TLS 256-bit encryption across all digital communications. Guest records are stored securely in protected databases with restricted access. Personal data is never sold, rented, or commercialized to third-party marketing entities.

4. Your Data Protection Rights

In accordance with GDPR and international data standards, you retain the right to inspect, correct, update, or request the permanent deletion of your personal records at any time by contacting our team.

5. Privacy Contact

For any privacy inquiries or to exercise your rights, email our data officer at info@rahuehouse.com or call +54 9 2942 66-5544.